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Contact Leonbet Casino

Need help with Leonbet Casino? Please contact our support team at support@leonbetcasino.win. We aim to provide clear, practical assistance with account questions, payments, technical issues and responsible gambling requests. Including the right information in your first message can help our team understand your enquiry and respond more efficiently.

Leonbet holds an online casino licence (no. OCL000000027) and a sports betting licence (no. SBI000000051) from the Gaming Board of Tanzania, alongside a Curaçao Gaming Control Board licence (no. 8048/JAZ2016-028) and a Kahnawake licence.

How to get in touch

For assistance, email support@leonbetcasino.win and describe the issue you are experiencing. Support enquiries are generally reviewed in the order received, and you will usually receive a reply within 24 hours, although response times can vary depending on the subject and information required.

To help us investigate your enquiry faster, please include:

The email address registered to your account or your account username
A short, clear description of the issue
Relevant transaction or account information, where appropriate
Screenshots if they help explain a technical problem or error message

Please do not send your password or other sensitive security information by email. If your question concerns an account, provide enough information for support to identify the relevant issue without sharing confidential login details.

What we can help with

Account access, profile details and verification questions
Deposits, withdrawals and payment-related enquiries
Bonus terms and promotional questions
Technical problems, loading issues or error messages
Responsible gambling requests, including requests for account support or restrictions

Please send one message per issue where possible and reply to the existing email thread if you need to add information. This helps keep the conversation together and may reduce delays.