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Responsible Gaming
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other uncertain outcomes, and past results do not predict future results. A win does not mean that another win is more likely, while a loss does not make a win due. Trying to recover losses by continuing to gamble can lead to greater losses and may make it harder to keep control.
Only gamble with money you can afford to lose after essential expenses have been paid. Gambling funds should never come from rent, mortgage payments, bills, food, transport, education, savings, credit intended for necessities or money set aside for dependants. Do not borrow money, sell belongings or use another person’s account or payment method to fund gambling.
Before starting a session, decide how much time and money you are comfortable spending. Treat that amount as the full cost of entertainment, rather than an amount that can be replaced if you lose. Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or drugs, or trying to escape personal problems. These situations can affect judgement and make it harder to follow your plans.
- Set a spending limit before you play and stop when it is reached.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from everyday household money.
- Do not chase losses or increase bets to try to win back money.
- Do not gamble when affected by alcohol, drugs, anger, stress or fatigue.
- Remember that gambling is optional and that taking a break is always available.
Recognising signs of concern
Gambling can become harmful gradually, and some people may not notice changes until they have affected their daily life. Paying attention to your thoughts, feelings and behaviour can help you act early. Concern may be present if gambling takes more time or money than intended, or if you feel unable to stop even when you want to.
Possible warning signs
- Spending more money or time gambling than planned.
- Increasing bet amounts to experience the same excitement.
- Repeatedly trying to win back losses.
- Thinking about gambling frequently during work, study, family time or sleep.
- Hiding gambling activity, deposits, losses or account information from others.
- Borrowing money, using credit or selling possessions to continue gambling.
- Missing bills, work, study, appointments or family commitments.
- Feeling anxious, irritable, restless, guilty or low when not gambling.
- Arguing with family, friends or partners about gambling.
- Using gambling to cope with stress, loneliness, depression or other difficult feelings.
- Returning to gambling after deciding to stop or take a break.
One warning sign does not define your situation, but it is a reason to pause and review your gambling. If several signs apply, stop playing and seek confidential advice. You do not need to wait for a crisis, a large loss or a serious impact on someone close to you before asking for help.
Safer gambling tools and account controls
Account controls can help you keep gambling within the boundaries you choose. Depending on the features available to your account and applicable requirements, you may be able to set or request deposit limits, spending limits, session reminders, time limits, temporary breaks or account closure. These tools are intended to support informed decisions, but they cannot replace personal responsibility or professional support.
Planning your limits
- Work out an entertainment budget after essential expenses and financial commitments.
- Choose a maximum amount and time period that you will not exceed.
- Set the limit before gambling, rather than after a loss or during a session.
- Use reminders or breaks to check how long you have been playing.
- Stop when the limit is reached, even if you believe a win may be close.
- Review your gambling regularly and reduce or pause activity if it is becoming difficult to manage.
If you want to take a break, close your account or exclude yourself from gambling, use the available account support options or contact the relevant support team through the website. A request to close or restrict an account should be treated seriously. Do not open another account or use someone else’s account to get around a restriction. If you believe you may be at risk of harm, ask for a longer break or permanent exclusion and seek independent assistance.
Keep your account secure and use only your own account. Do not share login details, allow another person to gamble on your behalf or provide access to anyone who may be underage or vulnerable. Contact support if you notice activity that you do not recognise or if you need help applying an account control.
Support for players in Australia
If gambling is causing concern, speaking with a qualified service can make it easier to understand what is happening and decide what to do next. Support may include confidential counselling, practical strategies, financial guidance and assistance for family members or friends. You can seek help for yourself or because someone else’s gambling is affecting you.
Australian support services are available through state and territory programs, community organisations, health professionals and financial counselling services. Search for a reputable Australian gambling-help service in your state or territory, or speak with your doctor or another trusted health professional. If gambling has created financial pressure, a free financial counsellor may be able to help you understand your options and prepare a plan.
If you feel unsafe, are experiencing severe distress or believe you may harm yourself or another person, seek urgent assistance from emergency services or a crisis support service in Australia. Your immediate safety is more important than gambling or financial concerns.
How friends and family can help
If someone close to you is gambling heavily, choose a calm time to talk. Describe the behaviour you have noticed and explain how it affects you, without blaming or threatening. Encourage the person to use account controls and speak with a qualified support service. Do not lend money to cover gambling losses or take responsibility for debts you cannot afford. Protect your own finances, privacy and wellbeing, and seek support for yourself if needed.
Our safer gambling commitment
Leonbet Casino aims to provide clear information and promote responsible participation. We may apply age, identity, account, payment and other checks in accordance with applicable requirements. Gambling is not available to people who are under the legal age, and adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices.
We may contact players where activity raises responsible gambling concerns or where additional information is needed. This may include asking about limits, affordability or the use of account restrictions. Any review or restriction is intended to support safer use and meet relevant obligations. We may also refuse, suspend or close access where required by law, our terms or responsible gambling procedures.
Responsible gambling information should be read together with the website terms, privacy information and any account notices. Rules and available tools may change, so check the current information before playing. If you are unsure whether gambling is suitable for you, the safest option is not to gamble and to seek independent advice.
If you are already worried about your gambling, stop now rather than waiting for a better result. Sign out, remove access to gambling funds where practical, tell someone you trust and contact a qualified Australian support service. Asking for help is a positive step and does not require you to manage the situation alone.